Investec Call Centre Jobs in North Johannesburg

Mcse First Line Support Engineer

Midrand

requests from varied inbound sources into the companys Call Management System.

Required to ensure that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined specific processes

Ensure that 98% of all calls are answered within 30seconds

Accountable confirm customers information

Update the call at least once a day with all correspondences and customer

Ensure that the call classification matches the call description

Ensure that

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team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during

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Infrastructure Engineer Johannesburg North

Unite Recruiting

North Johannesburg

emergency onsite support is required at the data centre. Professional diagramming and completing of relevant

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Data Engineer Fourways

E-merge It Recruitment

Fourways

720000

Contact Nokuthula at nokuthulage-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities

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Product Supporter Rosebank

Cartrack Pty Ltd

North Johannesburg

the Video products. Assist staff with escalated calls and queries that relate to Video Solutions. Communicate

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Sap Consultant Midrand

Isanqa

Midrand

support Interaction with clients through meetings, calls and emails Testing CR's (Change Requests) and preparing support • Interaction with clients through meetings, calls and emails • Testing CR's (Change Requests) and

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