Toptv Call Centre Jobs in North Johannesburg
IT / Computing / Software
- E-merge It Recruitment (20)
- Network It (5)
- Adapt It Ltd (4)
- Liyema Consulting (4)
- Datacentrix (3)
- Jse Limited (3)
- Avi (2)
- Be Different Recruitment (1)
- Cletech Recruitment (1)
- Gijima Holdings (1)
- Last 7 days (13)
- Last 3 days (9)
Call Coordinator Midrand
Datacentrix
Midrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
share this job on whatsappData Center Engineer Jhb - Northern Suburbs NEW
Cletech RecruitmentNorth Johannesburg
Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Internal Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding
Electrical Engineer Sandton
HeadhuntersSandton
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
Ai- Solutions Architect
Sandton
Monthly and Consulting experience with preferably Data Centre Infrastructure and ICT environment.
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Solutions Architect Infrastructure Bryanston
Sabenza It RecruitmentBryanston
and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
It Helpdesk Administrator Sandton
Resource AssociatesSandton
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
X2 Service Desk Agent I
Sandton
Negotiable allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Test Analyst Johannesburg North
Network ItNorth Johannesburg
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
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