ATTRIBUTES:
teams, including sales, installations, setup, and customer support, to address client needs and escalate
Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal
Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
support to stakeholders including salespeople and customers. They are able to interact on a variety of remote
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of