TECHNOLOGY POSITION NUMBER: P003180 POSITION: SENIOR MANAGER - CYBER SECURITY PEROMNES GRADE: P6 EMPLOYMENT RESPONSIBILITIES: 1. Acquisition and Program/Project Management (5): Leads, coordinates, communicates, integrates operation, collection and investigation. Program Management (PGMG) 5: Takes full responsibility for the definition successful completion of complex programs. Quality Management (QUMG) 5: Ensures that projects, teams and functions Organisational change management (CIPM) 5: Develops the change management approach and a change management plan in
TECHNOLOGY POSITION NUMBER: P003180 POSITION: SENIOR MANAGER - CYBER SECURITY PEROMNES GRADE: P6 EMPLOYMENT RESPONSIBILITIES: 1. Acquisition and Program/Project Management (5): Leads, coordinates, communicates, integrates operation, collection and investigation. Program Management (PGMG) 5: Takes full responsibility for the definition successful completion of complex programs. Quality Management (QUMG) 5: Ensures that projects, teams and functions Organisational change management (CIPM) 5: Develops the change management approach and a change management plan in
areas, managing client expectations. KEY RESPONSIBILITIES: 1. Service Desk and Incident Management : Log agent where applicable by applying the Incident Management Process Escalate complex problems to appropriate resolution by assigned agent within service level. Manage incident until completion. Identify recurring incidents conducting trend analysis. 2. Infrastructure Support : Assist with the investigation and resolution of hardware / Video. · A minimum of 2 years' stakeholder management experience. KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
areas, managing client expectations. KEY RESPONSIBILITIES: 1. Service Desk and Incident Management : Log agent where applicable by applying the Incident Management Process Escalate complex problems to appropriate resolution by assigned agent within service level. Manage incident until completion. Identify recurring incidents conducting trend analysis. 2. Infrastructure Support : Assist with the investigation and resolution of hardware / Video. · A minimum of 2 years' stakeholder management experience. KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
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