continuous learning. The Support Technician will assist customers and internal staff through various channels channels, log and update support calls, offer basic operator training, and travel across Sub-Saharan Africa
training when not attending to a client Be willing to assist as On-Site Technician when needed at certain customers programming non-negotiable Basic Room control experience. Audio experience including basic DSP programming Video
when not attending to a client • Be willing to assist as On-Site Technician when needed at certain customers non-negotiable • Basic Room control experience. • Audio experience including basic DSP programming •
of test results. Document anomalies and issues. Assist in identifying database of software defects. Verify Office, especially Excel (Advance) REST APIs and basic SQL experience (at least 2 to 3 years experience
understanding of source control, specifically Git, and basic to intermediate knowledge of DevOps practices.
before meetings starts. Assistance in equipment set up, testing and standby assistance as requested for meetings for live meetings and/or events. This includes basic functionality systems checks and documenting, troubleshooting analysis of technical issues reported, in order to assist with troubleshooting and issue resolution. Reporting
programming non-negotiable Basic Room control experience. Audio experience including basic DSP programming Video