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Call Centre Jobs Jobs in Pretoria, Eastern Cape

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Managed Services Manager

 Handpicked RecruitmentSouth Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service


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Services Manager Tshwane (pretoria)

 Handpicked RecruitmentSouth Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction maintain 24/7 coverage. Implement and monitor call centre metrics to ensure efficiency and quality of service


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Telecommunication Specialist

Pretoria

tasks.

  • Perform periodical backup of Call centre system configuration if changes do occur.
  • Coordinate in proper working order.
  • Oversee all Call Centre telecoms needs and advise accordingly.
  • Verifies systems.
  • Knowledge of state-of-the-art call centre software.
  • Knowledge of premise cabling


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