Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience in in managing a team within a call center or customer support environment. Experience in overseeing 24/7 technologies and software. Basic understanding of IT service management principles (ITIL certification is a
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience in in managing a team within a call center or customer support environment. Experience in overseeing 24/7 technologies and software. Basic understanding of IT service management principles (ITIL certification is a
on AV equipment usage
Specialist (Financial Services)
Preference financial services group of good repute requires the services of a seasoned
Reference: CPT000407-CB-2 We require a Field Service Technician with audio visual experience and solid training on AV equipment usage Management of AV service requests and incident reporting Checking of audio-visual meetings and/or events Reporting service escalations to Company Service Desk for any issues that cannot
Platform projects to enhance configurations and customizations.
Platform projects to enhance configurations and customizations. Support, manage, and deliver ongoing platform platform application support to achieve customer satisfaction and service excellence. Accountable for problem support. Ensure high standards of customer engagement and services are maintained. Expected to complete expenditure. Customer Service Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represents company in meetings with relevant stakeholders
Strong knowledge in version control systems and branching models
· Strong knowledge of X.509 certificates
Injection.
· Jira, Confluence.
· Micro Services.
· JAVA/Spring Boot.
· JavaScript +
(Incidents & Problems tickets) within defined SLAs (Service Level Agreements).
· User interface transactional
Strong knowledge in version control systems and branching models · Strong knowledge of X.509 certificates Dependency Injection. · Jira, Confluence. · Micro Services. · JAVA/Spring Boot. · JavaScript JS UI frameworks & Problems tickets) within defined SLA's (Service Level Agreements). · User interface transactional