21 Corporate Park, Irene, Gauteng Minimum requirements: Matric and a bachelor's degree/diploma or equivalent would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding
21 Corporate Park, Irene, Gauteng Minimum requirements: Matric and a bachelor's degree/diploma or equivalent would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding
Minimum education (essential):
Matric
Minimum education (desirable):
Relevant Management or Contact Centre Certifications
Minimum applicable
/>5+ years in Contact Centre's
3+ years in Contact Centre Management / Supervision
Required nature of experience:
connectivity and availability as per business requirements.
Requirements:
EPP
Qualifications required:
Other information
Pretoria Why work for us? If
Troubleshooting. Day to Day calls to attend. Report Issues to Manager. Grade 12 (Matric certification). Must
Qualifications required:
C# Developer, City Centre, Pretoria / Tshwane. Company Name: PRR Recruitment Services. Software developer
Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within Service Level Agreement contract and adhering to the required service Scheduling and completing preventative Field Service work is required Being available to work overtime when required Being available to travel travel for work when required Being on stand-by when required Completing training when not attending to able to work and report without direct supervision Matric Essential A minimum of 2-4 years audio visual experience
2-4 years audio visual experience Responding to calls logged by clients • Providing remote/telephonic Service Level Agreement contract and adhering to the required service • Scheduling and completing preventative Doing installations when no Field Service work is required • Programming of Crestron and Extron control systems when required • Being available to travel for work when required • Being on stand-by when required • Completing able to work and report without direct supervision Matric Essential • A minimum of 2-4 years audio visual