Extensive experience in managing a team within a call center or customer support environment. Experience in Identify and implement best practices for call center and network operations. Continuously evaluate and industry trends and technologies to ensure the call center and network operations remain competitive. Communicate Please note: Only shortlisted candidates will be contacted plus Group life, funeral, education and disability
Extensive experience in managing a team within a call center or customer support environment. Experience in Identify and implement best practices for call center and network operations. Continuously evaluate and industry trends and technologies to ensure the call center and network operations remain competitive. Communicate Please note: Only shortlisted candidates will be contacted plus Group life, funeral, education and disability
management software, such as Test Link or Quality Center.
management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira or Quality Center. Personal Profile: Self-starter with a passion management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira or Quality Center. Personal Profile: Self-starter with a passion
demands: Rack and stack IT equipment at the Data Center, such as switches, Servers, and others.
comfortable managing and provisioning computer data centers through machine-readable definition files.
comfortable managing and provisioning computer data center's through machine-readable definition files. Scripting
(desirable):
Relevant Management or Contact Centre Certifications
Minimum
(years):
5+ years in Contact Centre's
3+ years in Contact Centre Management / Supervision
so please upload or email through your CV today Contact Hire Resolve for your next career-changing move based on experience. Apply for this role today, contact Carmen Schafer at Hire Resolve or on LinkedIn You us your CV: itcareershireresolve.za.com We will contact you telephonically in 3 days should you be suitable not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
so please upload or email through your CV today Contact Hire Resolve for your next career-changing move based on experience. Apply for this role today, contact Carmen Schafer at Hire Resolve or on LinkedIn You us your CV: itcareershireresolve.za.com We will contact you telephonically in 3 days should you be suitable not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.