“Development Support Ticket Logging Guideline”. Manage & follow-ups on tickets escalated to the ‘Development Facilitate / Take ownership of knowledge sharing and training suggestions regarding applications & systems ITIL processes (incidents, Change & Problem Management). Ability to effectively convey information of
Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider 64 PTY Ltd , which has been offering corporate training to the South African government and the private High Availability and Reliability: Implement and manage high availability and disaster recovery solutions
Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider 64 PTY Ltd , which has been offering corporate training to the South African government and the private High Availability and Reliability: Implement and manage high availability and disaster recovery solutions
operating system. Working knowledge of problem management processes and ticketing systems. Ability to function Document events and participate in situation management to assist clients or other teams in response for review or action by Operations or Incident Management. 1st level support of online business applications
PERFORMANCE INDICATORS: Assist Head/Divisional manager to maintain and expand on project work from the professional reporting, project planning and management. Develop protocols/workflows for optimal operation
PERFORMANCE INDICATORS: Assist Head/Divisional manager to maintain and expand on project work from the professional reporting, project planning and management. Develop protocols/workflows for optimal operation