time period you need it for. JOB PURPOSE: Account Managers focus on achieving their sales targets from within The Account Manager will be required to perform 2 primary roles: 1) Account Management: day-to-day management management and smooth running of their Account(s), delighting the client(s) with good customer service accounts. KEY RESPONSIBILITIES: Account Operations Management • Identify and facilitate sales and business contacts to ensure that key accounts optimally managed. • Lead relationship building initiatives with
satisfaction, and service delivery Knowledge management: · Ensure that adequate knowledge regarding specialisation expert resources and partners Specialist support to projects: · Provide Specialist expertise and ensure best specialisation is implemented in projects, when required. · Conform to project management disciplines when participating participating in projects. · Represent department or project on appropriate committees related to area of Problem solving and decision making skills. · Task Management · Computer Technology Skills · Communication
guide team development efforts towards successful projects and system maintenance deliverables. Review design satisfaction and service delivery Knowledge management - Ensure the system is documented and all documents expert resources and partners Specialist support to projects - Provide Specialist expertise and ensure best specialisation is implemented in projects, when required - Conform to project management disciplines when participating participating in projects - Represent department or project on appropriate committees related to area of specialisation
satisfaction and service delivery Knowledge management - Ensure that adequate knowledge regarding specialisation expert resources and partners Specialist support to projects - Provide Specialist expertise and ensure best specialisation is implemented in projects, when required - Conform to project management disciplines when participating participating in projects - Represent department or project on appropriate committees related to area of specialisation customer centricity: -Report progress on current projects to all stakeholders on a timely basis -Coordinate
satisfaction and service delivery Knowledge management - Ensure that adequate knowledge regarding specialisation expert resources and partners Specialist support to projects - Provide Specialist expertise and ensure best specialisation is implemented in projects, when required - Conform to project management disciplines when participating participating in projects - Represent department or project on appropriate committees related to area of specialisation -Communication Skills -Computer Technology Skills -Task Management -Adobe Creative Suite -Customer Focus -Business
the performance of Billing Assurance controls To manage the performance of the control environment in an To manage the incident management process relating to billing and cost-impacting issues To manage overall Operational Framework Management Operational Incident Management Technology Management Continious Improvement Stakeholder management Audit Management Revenue Assurance Governance Process Reporting Project Management Business years' experience in Revenue Assurance and Fraud Management; Experience working in a medium to large organization