projects. Ensuring that voice and data communications systems meet the business requirements Effective management management and administration of telecommunications systems. Managing third level support provided by vendors well as digital, analogue, SIP, VoIP telephony systems and contact centres Good understanding of switching
resolve functional operating conflicts - Ensure IT systems are developed and maintained in accordance to user Specific deliverables: Operating Model: -Ensure IT systems are developed and maintained in accordance to user roadmap that outlines the strategic direction for IT systems and infrastructure. Communicate the roadmap and
share knowledge with colleagues -Defining the eco-system -Ownership: Make critical decisions based on what's