scenarios related to the functional requirements Assist the development team and testers to perform root solution developed by creating user training manuals Assist business by project co-ordination of deliverables flow and identify opportunities for optimisation Assist users in being effective by utilizing the new solution
logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls per the required operational processes.
team and provide on-site technical support and assistance to clients or customers. You'll play a Flows - Adherence to Call Management System/any assisted tool used workflows
you would also be required from time to time to assist in pre-sales activities like demo's, project scoping
possible areas for development intervention and assist in scoping and testing these development projects
scenarios related to the functional requirements Assist the development team and testers to perform root solution developed by creating user training manuals Assist business by project co-ordination of deliverables flow and identify opportunities for optimisation Assist users in being effective by utilizing the new solution
scenarios related to the functional requirements Assist the development team and testers to perform root solution developed by creating user training manuals Assist business by project co-ordination of deliverables flow and identify opportunities for optimisation Assist users in being effective by utilizing the new solution
RESPONSIBILITIES User Support Provide advice and assistance to users to resolve basic queries and ensure
these designs and builds to obtain data that will assist in driving decision making and strategy creation