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  •  IT / Computing / Software

Job Type

Field Support Engineer

Secunda  Negotiable

SLA Requirements - To repair identified problems to meet average contractual SLA requirements

  • All Flows - Adherence to Call Management System/any assisted tool used workflows
  • Call Ageing - Ensure
  • Documentation - To ensure that all forms required for processing are submitted on time - Expense - To ensure that training is completed during required deadlines.
  • Knowledge Sharing - FSE to Network Support

    • Qualifications required:

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