JOB DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Drill down causes of low performance of teams • Provide an insight on what is
JOB DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Drill down causes of low performance of teams • Provide an insight on what is
JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
and objectives. Support the IT Department with day to day Administrative tasks/Procedures and support of Reporting of such issues when required Responsible for admin on all IT Projects Daily user hardware and software Administration of IT Processes Including Managing new users Assist with control of assets, existing and new Requisitions people skills, will be working with staff Good admin skills Able to work standby R8K (Neg)
and daily assistance of all IT related issues Assisting the Senior LAN Admin, System Admins, IT Managers solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
to:
For assisting the vendors in the management and using of generators as part of the day-to-day operations
Provide operationsProvide assistance with respect to technical support on generators issues across the regionEnsureInvestigate anomalies in the code 4. Documentation and admin a. Document development b. Release process documentation
and troubleshoot IRE issues at branches
- Assist with product roll-outs as necessary (installations
of new versions)
- Ensure site visits and assistance is provided to sites experiencing issues
-
Log all issues on Heat
- Ensure successful Day End at visited sites
- Submit weekly and monthly
successful delivery of high-quality products, assisting clients with requirements analysis, project management candidates. Should you not hear from us within 4 days, please consider your application unsuccessful.