Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing optimizing processes within the department. Minimum Requirements: Degree in Business Management, Information
We are looking for a general IT/admin person to join our headoffice in Boksburg. We are specialists in company compliance with requirements Offer technical support to company staff and troubleshoot pc problems hardware for employees, training new & existing staff Work with partner sites to ensure IT systems are telephone system for all branches Log calls to service providers for all the IT related issues Repair set up for the staff Ensure all internet suppliers are paid Create, and add a new staff profile Manage
Responsibilities:
1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
role.
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in
annum, (plus benefits) CENTRE : Johannesburg REQUIREMENTS : Matric plus a 3-year tertiary qualification experience: 2 years of ERP knowledge/ experience required. Must have worked with an ERP implementation methodology Assist in configuring the software to replicate the required business processes. Participates in the design workshops and presentations to validate business requirements and solutions with the end-user community. Assist workshops and presentations to validate business requirements and solutions with the end-user community. Assist
/>Job Title: Data Analyst (with SQL requirement)
Employment Type: 6 Months
process and solution.
Manage audio and visual content for clients where required (e.g. For advertising). Load and schedule content calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
purpose for the Customer Care Agent is for there to be a first line of support services, which involves tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental Training customers on company Products and Software Handle customer complaints. Reporting Customer issues
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business ensure customer satisfaction and identify opportunities for improvement. Applicants will require at least accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team load-shedding back up is not negotiable. Minimum Requirements: Exceptional verbal communication skills. Comfortable client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams
for increased efficiency.