testtaskfromtest Job brief We are looking for a qualified Help desk manager to join our team. You will be responsible service and resolve all technical issues. As a Help desk manager, you should have a solid technical background client satisfaction. Responsibilities Manage the help desk team and evaluate the performance Ensure customer on a daily basis Recruit, train, and support help desk representatives and technicians Set specific customer Develop daily, weekly and monthly reports on help desk team's productivity Provide customer feedback to
Matric
Relevant IT qualification
3 to 5 years relevant experience
The successful candidate will be required to provide IT support
Provide support in Hardware and Software i.e installing software programs, setting up email addresses, sorting out computer err
Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading and growing MSP with over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environme
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments is also required. It is also vital that service desk analysts possess competency in call centre management
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments is also required. It is also vital that service desk analysts possess competency in call centre management
related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who has experience
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction of service desk and to advocate for necessary resources, support, and appreciation for the service desk. A complete
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
We are looking for a general IT/admin person to join our headoffice in Boksburg. We are specialists in
We are looking for a competent IT Helpdesk Technician for our client based Cape Town to provide technical support and assistance to customers, whether on the phone or in person. Respond to tech inquiries via email, through online chats, over the phone, or in person. Inform customers about IT product