Description Job Purpose To build management foundation and deliver operational excellence and productivity. To manage technology discipline managers in support of stated objectives. Job Responsibilities Create a simplified low cost IT operating platform. Deliver promised results. Manage resources in
Level 10 years as a Software Developer in either or all of the following: Web Development, Windows Services
do:
VPN and 3G. To ensure all software onsite is licensed and report any and all abnormalities including maintenance. To ensure the neatness and tidiness of all network cabinets and install/replace network cabling System Support To provide first-level support for all commercial and production systems. To assist in the implementation To assist in the daily and weekly checks on all relevant servers and devices To provide first-level telecommunications system. ( PABX ) To assist in all commercial and production systems preventative maintenance
person. Responsible for the efficient operation of all IT systems Provide technical support and troubleshooting items Responsible for the efficient operation of all IT systems Responsible for installation of software and telephone system for all branches Log calls to service providers for all the IT related issues Repair cameras for all branches are working Maintain all office printers and set up for the staff Ensure all internet
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development Group governance and compliance standards are met at all times Establish internal controls to deliver efficient managing a department Bachelor's degree Microsoft (all suites) – Advanced ACUMATICA/ERP system Dreamtec
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development Group governance and compliance standards are met at all times Establish internal controls to deliver efficient managing a department Bachelor's degree Microsoft (all suites) – Advanced ACUMATICA/ERP system Dreamtec
and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds seconds. Update the call at least once a day with all correspondences and actions to ensure a complete audit resolving the call Responsible for taking ownership of all incidents that are specifically logged and therefore etc. Ensure that all IT incidents are logged, without exception Record details of all incidents, timeously reach a resolution Responsible for ensuring that all details captured into call management system are
data capture and typing skills Must be able to use all Microsoft Office applications. Must show excellent required from an Engineer at all times. The First Line Support Engineer must, at all times, understand the sensitive nature of their support offering and must ensure that all tasks and actions are done so with honesty and integrity Hand-over all incidents to the next shift for further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for
agreement. Ensuring that all network elements are monitored on a 24/7 basis Capturing all network incidents Management System Reporting, handing over and escalating all network faults according to Network Management Centre prescribed service level agreements Handing over all relevant network incidents to operational support