problem-solving and research. What you will be doing: Assisting customers with the implementation of new and existing
Account Managers.
Account Managers.
Town to provide technical support and assistance to customers, whether on the phone or in person. Respond
candidate will be responsible to effectively assist customers telephonically with general and specific queries with application queries Assist with general product queries Contact customers to provide installation
functionality has been released, which will assist the customer in testing the system and understanding Enterprise the Business Analyst would be required to assist with customer presentations/demo for pre-sales.
support and troubleshooting to customers. Assist in resolving customer issues within agreed SLAs. Cultivate
to ERP functionalities
Assisting in the implementation, customization, and configuration of ERP systems
necessary. Financial Management: Assist with follow-up on late customer payments, bad debt management,