testtaskfromtest Job brief We are looking for a qualified Help desk manager to join our team. You will be responsible service and resolve all technical issues. As a Help desk manager, you should have a solid technical background client satisfaction. Responsibilities Manage the help desk team and evaluate the performance Ensure customer on a daily basis Recruit, train, and support help desk representatives and technicians Set specific customer Develop daily, weekly and monthly reports on help desk team's productivity Provide customer feedback
Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading and growing MSP with over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environme
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
based Cape Town to provide technical support and assistance to customers, whether on the phone or in person step-by-step through the problem-solving process. Help with troubleshooting hardware and software. Follow
resolution of all IT faults logged with the helpdesk. Assist Group IT & EA Manager in the implementation
point of contact for customers seeking technical assistance on the phone or email. Duties & Responsibilities processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
point of contact for customers seeking technical assistance on the phone or email. Duties & Responsibilities Experience, Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
telephone and e-mail Provide timely and professional assistance to end-users Guide end-users through step-by-step step-by-step solutions or provide clear instructions to help them resolve software issues Problem Analysis and Aderant (Practice Management Software) General Assist HR with operations staff skills audits Provide iManage) Minimum of 5 years experience on training/assisting with MS Word iManage skills will be an advantage
a qualified individual to fill the position of Director for an exciting venture in the casinos, sports
have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow analytics, digital technology and industry expertise to help our clients turn data into insights, streamline best in the business. Contact us to see how we can help you achieve your goals. JOB DESCRIPTION Key Responsibilities: have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow analytics, digital technology and industry expertise to help our clients turn data into insights, streamline