JOB DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Drill down causes of low performance of teams • Provide an insight on what is
JOB DESCRIPTION Essential Functions • Monitor process performance and ensure SLAs are being measured accurately • Timely and accurate reporting of both internal and external results • Analyze and interpret data • Drill down causes of low performance of teams • Provide an insight on what is
JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
JOB DESCRIPTION Essential Functions Monitor process performance and ensure SLAs are being measured accurately Timely and accurate reporting of both internal and external results Analyze and interpret data Drill down causes of low performance of teams Provide an insight on what is happening to each p
first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin, System problem solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
Operations will be responsible to:
For assisting the vendors in the management and using of generators part of the day-to-day operations
Provide assistance with respect to technical support on generatorscontinuously growing company who specialise in assisting clients in optimising their business through their self-starter. It will be expected of the candidate to assist in the development, configuration, deployment and code reviews as well as to provide technical assistance to others amongst other responsibilities. Job
provide first-level technical support to end-users, assist in the maintenance of IT systems, and perform installations support to end-users via phone, email, or in person. Assist in diagnosing and resolving hardware, software issues to senior technicians or IT management. Assist in the setup and maintenance of user accounts and
HANA Databases etc. You will be responsible to assist with user/role remediation activities on the various on the Segregation of duties findings. You will assist with supporting the internal and external auditors information and documentation required. You will assist with User License Audits and will maintain a close external audit teams to provide audit support and assist in the remediation of audit compliance related SAP CoE governance procedures, and principles. Assist with Security requirements during SAP system refreshes
and troubleshoot IRE issues at branches
- Assist with product roll-outs as necessary (installations
of new versions)
- Ensure site visits and assistance is provided to sites experiencing issues
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