Sales Manager (Johannesburg North) where the focus is on sales management. The successful candidate will collaboration, audio visual and workspace technology arenas. Candidates must have strong sales management experience the Audio Visual and Video Conference sector. Achievement of sales target in various ways Manage the activities and performance Manage personnel of 10 comprising account management, quoting, order fulfilment company strategy by working closely with the CEO. Manage outsource arrangements or bring in house for “POC
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus) high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and
Centre or Customer Support Management role
Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing the Company's to date with the latest technologies Project Management Develop requirements, outline budgets and schedules and timetables with user departments. People Management Provide guidance and support to IT team members Coaching, counselling, and disciplining employees. Managing business processes Evaluate user needs and system systems, including anti-virus software, print services and email provision Provide secure access to the
Manage Technical department and ensure high level of customer services, this includes counter support
telephonic support, site support and repairs.
Manage operational availability of all internal systems
Design of security systems and solution testing
Manage training academy
Training of installers and
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and
As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. If you are a dynamic professional with a passion RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus) high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic team experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Reporting to the CEO, the Executive Manager for Corporate Services' principal functions are the development effective strategy for all transversal corporate service functions and leading the delivery of TASEZ's strategic with the overall Strategic Plan. The Corporate Service Exec will have the ability and experience to motivate and key performance objectives. Strong people management skills are also essential to encourage personal employee engagement is always maintained People Management Managing all aspects of the HR function within the
experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement.
Responsibilities: