services, card personalisation and issuance, credit management software as well as debit and credit card payment stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
To provide leadership and day-to-day management for key aspects of the work of the Outbound Department Revised annual plan in place Key user for Warehouse Management System NQF level 6 Qualification Up to 5 years' PowerPoint SAP knowledge Key User for the Warehouse Management System Analytical skills Decision making Innovative Innovative and creative Conflict management
The client services manager will form part of the AMSA dedicated team based at the Client's offices in efficiency improvement initiatives. The client services manager will be accountable to identify savings opportunities commercials with all stakeholders Client Relationship Management o Fully understand the client's business and with the client to meet specific client needs o Manage client relationships with key decision makers within client's needs throughout the Company People management o Jointly responsible to appropriately staff
communicated accurately and that their expectations are managed at all times. Building a strong, in-depth product adaptability to different personality types 1 year call centre experience in the igaming sector .
successful applicant will be required to lead and manage multi-disciplinary teams to deliver on project Liaison.
Asset Management;
Municipal Budget Preparation and Long-Term
/>Financial Management, Accounting and Reporting;
Revenue and Expenditure Management;
Municipal
/>Municipal Supply Chain Management;
GRAP Implementation and Preparation of the Annual Financial Statements;
has an opportunity for a Managed Services Manager available within their Managed Service and Software Support Years in Call Centre or Customer Support Management role Extensive experience in managing a team within Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports Familiarity with call centre technologies and software. Basic understanding of IT service management principles operations of the call centre to ensure high levels of customer satisfaction. Schedule and manage staff to maintain
is an authentically African and globally wired management consulting firm specialising in all major industries that enable Africa's development. The Engagement Manager leads the day-to-day planning, execution and delivery delivery of client projects whilst managing scope, quality, schedules and budgets, as well as guiding results. Overall, the Engagement Manager is responsible for managing clients' expectations of projects project goals and client mandates Applies project management knowledge and techniques to ensure delivery of
in Call Centre or Customer Support Management role
Systems: IT Project Manager Responsibilities: Responsible for running day-to-day management of projects through-out support business goals in collaboration with senior management and stakeholders Develop full-scale End to End members to support Project Management mandate, Formulate Project Management Policies and practices to undertaken To manage and give direction to the team processes. Prepare budgets and manage costs of projects needed to achieve project goals Set and continually manage project expectations with team members and other