This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join throughout the division Accountable for development and training for direct reports Manage agreed performance standards
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join throughout the division Accountable for development and training for direct reports Manage agreed performance standards
the US. Support areas include maintaining a robust CAD workstation footprint, deploying the Siemens Team environment. Additional Qualifications: Familiarity with CAD workstation footprint and Siemens Team Center system
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system runs Accurate translation of new functionality to training manuals and providing input to work procedures end users to utilise system Facilitation of SAP training as required by end users Effective and efficient architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system runs Accurate translation of new functionality to training manuals and providing input to work procedures
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system runs Accurate translation of new functionality to training manuals and providing input to work procedures end users to utilise system Facilitation of SAP training as required by end users Effective and efficient architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system runs Accurate translation of new functionality to training manuals and providing input to work procedures
Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment
Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment
and providing training and consultations. The role involves arranging necessary IRE training sessions, communicating
product roll-outs as necessary (installations and training of new versions)
- Ensure site visits and
Excel
- Minimum 2 years' experience as a training and support consultant
- SQL knowledge
- Presentation and training skills
- Experience writing SQL queries
(Recruitment, Onboarding, Development, Performance, Training, Employee Relations, and Organisational Positions) workflow processes; Plans and provides or arranges training classes for Operations using Human Resource InformationSystems This includes initial training for new users, training on new processes, or training for groups on specific experience of system testingmethodology; and ▪ Training facilitation experience