This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
adaptability to different personality types 1 year call centre experience in the igaming sector .
businesses and particular expertise in: 1. Insurance 2. Banking 3. Wealth and Investments 4. Retail 5. Telecommunication specific experience in: o AML (essential) and Banking audit experience o Experience with audit software Respect, Accountability, Client-driven, People-centred) and strong Ethics; • Ability to work under pressure experience as an Audit Manager. Must have AML and banking experience. Office based role. Offices are very
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added Years Call Centre experience will be an advantage Other requirements Working knowledge of Banking systems/industry
Intermediate Systems Administrator: 1 Year FTC: Banking The successful System Administrator will be expected administrate the Voice-of-the-Client tools for the Banking Client: Cemantica (Client journey mapping) and scalability, and sustainability in line with the Banks Business Strategy. Essential Qualifications : NQF
As a Lead Integration Engineer, you will play a pivotal role in the technology team, ensuring seamless integration of products and services. You will collaborate closely with cross-functional teams to deliver high-quality solutions to clients.
What you will do:
Colla
(SOA): Financial Services Environment Experience: Banking: 1 year FTC
To
Intermediate Project Manager: Agile: Banking: 1 Year FTC
We are sourcing for has experience as a Project Manager within the Banking and/or Financial Services Space. Your responsibilities