Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer analysts possess competency in call centre management tools. Monthly Salary: Market related
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
10 years of experience in technology, contact/call centres, grant management, or related fields. Proven
position in Johannesburg offering a salary of R800k up to R1mil CTC salary negotiable based on experience E-mail Nokuthula on nokuthulag e-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Application Architecture integration Architecture Salary Market Related