This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Division in Durban. The successful Candidate will be required to Lead, Manage, and ensure the Effective and very closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our and support of client engagement requirements as and when required Lead tactical accountability for the Ensure SLA ratings with strategy/campaigns/dialler/WFM meet required standard Keep informed about clients
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Division in Durban. The successful Candidate will be required to Lead, Manage, and ensure the Effective and very closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our and support of client engagement requirements as and when required Lead tactical accountability for the Ensure SLA ratings with strategy/campaigns/dialler/WFM meet required standard Keep informed about clients
opportunity Established client requires a Package Consultant: Unica /Campaign to join their dynamic team initiatives and operational improvements. Work on requirements analysis, solution design, configuration, implementation experience in SuccessFactors Employee Central is required. Bachelor's degree in Marketing, Computer Science experience in Unica/Campaign design and execution Strong understanding of marketing campaign management and
and support to the fulfilment team. Requirements:
Manage audio and visual content for clients where required (e.g. For advertising). Load and schedule content content on media players. Conduct courtesy calls to customers. Matric Non negotiable - Min 5 years' working
opportunity Established client requires a Package Consultant: Unica /Campaign to join their dynamic team initiatives and operational improvements. Work on requirements analysis, solution design, configuration, implementation experience in SuccessFactors Employee Central is required. Bachelor's degree in Marketing, Computer Science experience in Unica/Campaign design and execution Strong understanding of marketing campaign management and
Required Qualifications:
CTI003686-WDA-1 Listen up, Agents Our client is on the lookout for a seasoned agent with a proven track record reliability engineering practices You're not just an agent; you're leading a team with extensive leadership
the key to succeeding in this role. Minimum Requirements: Grade 12 Relevant Diploma / Certificate / Training - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous (Ilula, C3D etc.) advantageous Specific Skills Required: Strong problem-solving ability Strong analytical fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
the key to succeeding in this role. Minimum Requirements: Grade 12 Relevant Diploma / Certificate / Training - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous (Ilula, C3D etc.) advantageous Specific Skills Required: Strong problem-solving ability Strong analytical fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /