This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
Our client who has made a rocketing name for themselves in the Automotive space has a challenging, exciting venture available for an expert level Agile Master who has documented capabilities working projects within the SAP and Logistics environment, keen on showcasing your capabilities and work for
be advantageous: Hardware, Software, fibre to the home and fibre to the business, VOIP, Managed Services contact in an organisation. Generate leads and cold call prospective customers as well as canvasing. Meet
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support
/>Hybrid onsite 1x per week on Tuesday; remote from home; onsite as and when required subjected to requirements
Hybrid – onsite 1x per week on Tuesday; remote from home; onsite as and when required subjected to requirements