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Call Centre Agent - Cape Town
Tsogo Sun
King William's Town
brand loyalty through a personalised customer experience Correctly escalate issues to internal teams Delivers welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises with outbound and inbound experience Ensuring that clients' needs and requirements are understood, interpreted adaptability to different personality types 1 year call centre experience in the igaming sector .
share this job on whatsappCall Coordinator Midrand
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful displaying a customer focused approach. This Role requires a good understanding of hardware breakfix processes Agent to work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to data entry skills Proficient in English 2 years' experience in a service desk role Ability to effectively
Requirements Engineer (senior)
Midrand
ESSENTIAL SKILLS REQUIREMENTS:
- Very strong conceptual and methodical skills
OTHER SKILLS REQUIREMENTS:
- Ability to work interdependently
understand and interpret business needs and requirements with an aptitude to move concepts through to
advantageous
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
- Degree
/>- 10+ years experience in the IT industry
- 4+ years experience as IT requirements engineer/business
E-commerce Experience Specialist
Virago Recruitment LtdJohannesburg
according to BU requirements Collaborate on developing e-commerce customer experience and operational inventory levels and pricing as per PM & SH requirements for all products Syndicate relevant e-commerce Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, industry accepted customer experience metrics Relevant qualification or experience in Data Analytics/Process
Automated Tester With Api Experience
Johannesburg
Hourly
/>Job Title: Automated Tester with API Experience
Employment Type: 6 Months
with cross-functional teams to identify test requirements and ensure comprehensive test coverage.
BACKGROUND AND EXPERIENCE REQUIRED:
- Certification in software software testing.
- Experience with performance testing tools such as JMeter or Gatling.
- Knowledge Engineering, or related field background, experience.
- Proven experience as an Automated Tester or Software
Contact Centre Agent Alberton
Altron FintechAlberton
service offering. The successful candidate is required to provide accurate information to the customer unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service Outbound calls to customers to provide feedback on queries Educational Qualifications: Matric A / N an Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2
Project Manager With Business Analyst Experience
Menlyn
Market related available for a Project Manager with Business Analyst experience to join their team.
Project Manager Analysts, the primary task is to analyse business Requirements, identify gaps, provide workable solutions and workarounds, and documenting and communicating those requirements and solutions in a fashion that satisfies both needs to have sufficient business insight and experience to be able to clearly communicate solutions to supports the communication and delivery of those requirements with the relevant internal and external stakeholders
Software Developer Salary: Negotiable- Depending On Experience
Believe Resourcing Pty LtdCape Town Region
and precision. Salary: Negotiable- Depending on Experience About the Role: The Software Developer will play cross-functional teams to understand project requirements and translate them into technical specifications; status and addressing any concerns or questions. Requirements: Bachelor's degree in Computer Science, Software or related field (preferred but not required); Proven experience in software development, with a focus stakeholders. Salary: Negotiable- Depending on Experience
Bee Analyst/ Verification Analyst Market Related/ Negotiable Depending On Experience
People DimensionCenturion
achieve set goals Documenting and analysing the required information and data to produce reports Successful Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable financial information and translate them into BEE requirements. Effective problem solving skills. Capable of
Senior Business Analyst I Contract I Fx Experience
IqbusinessJohannesburg
but are not limited to: Must have 8 years of experience as an all-round BA (data, process, systems and financial services experience as a Business Analyst specifically in Banking. Must have experience as a Business work directly with the trading desk to elicit requirements for the platform and products (swap, future mechanism Must know how to calculate FX products Experience in various project methods and principles (Agile (Agile, Waterfall, RUP) Ability to transfer requirement documentation into user stories and integrate it
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