make clear notes on the fraud monitoring and case management systems. Analyse alerts flagged on the fraud incidents immediately. Action all cases in the Case Management System Where fraud is confirmed, ensure necessary taken to prevent further exposure, update the Case Management System with the correct fraud type and details
make clear notes on the fraud monitoring and case management systems. Analyse alerts flagged on the fraud incidents immediately. Action all cases in the Case Management System Where fraud is confirmed, ensure necessary taken to prevent further exposure, update the Case Management System with the correct fraud type and details
knowledge
knowledge Working understanding of JIRA or similar case management system Product Owner experience Good facilitation
be advantageous
MINIMUM EXPERIENCE
environment would be advantageous Experience in test case management tools MINIMUM EXPERIENCE REQUIRED 7 years'
tickets and ensure all parties are kept updated Case Management: Take accountability for cases in the department
design and development of business cases, preparing proposals and managing medium to large scale projects Building persuasive business cases; Stakeholder expectation management; Build, develop and manage a team
IT Technician provides computer or network support for the organization, employees, and customers. They assist users with installation, troubleshooting and diagnosing possible hardware and software issues. Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooti
designs Define and prioritise use cases for business outcomes Manage product classification and multiple