position)
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
Requirements
Grade 12
A+
N+
Basic knowledge of MS Office
Basic knowledge of LAN/WAN Connectivity
Knowledge of desktops, laptops, printers, network copiers, NIC.
Job Responsibilities
coupled with 2-5 years experience in managing customer success and key account management within a software developing future growth plans and services to customers.
business units.
related to audio and visual solutions, account administration, suppliers, and general business. Resolve issues courtesy calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and