AWS) would be advantageous Experience in non-relational databases (e.g. elastic search)would be advantageous
project coordination to ensuring that projects relating to In-Build Solutions and 3rd party properties management, with vendors, internally, and with the customer is vital. This is a 6 months contract position
tech/software industry. Analyse market trends, customer needs, and competitive landscape to inform business strategies. Identify and evaluate new markets and customer segments for potential growth. Lead Generation in a related field. Experience: 3 years of experience in business development, sales, or a related role
Business Administration, Computer Science, or a related field; advanced degree preferred. Minimum of 10 Certification in business analysis (e.g., CBAP, CCBA) or related disciplines. Certification in Project Management (PMP) and/or PRINCE2 will be an advantage Market Related.
quality control. By fostering internal and external customer satisfaction and enhancing collaborative efforts responsibility for learning Specifications Enquiries relating to Implementations Source information for SOL implementations are performed Follow all processes related to Implementation Management Incident Management: the tickets as the resource Follow all processes related to Incident Management Administration Management: MK processes and systems. Internal and External Customer Satisfaction: Schedule and chair Operational Meetings
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
Requirements
Grade 12
A+
N+
Basic knowledge of MS Office
Basic knowledge of LAN/WAN Connectivity
Knowledge of desktops, laptops, printers, network copiers, NIC.
Job Responsibilities
coupled with 2-5 years experience in managing customer success and key account management within a software developing future growth plans and services to customers.