Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
BUSINESS UNIT: ICEBOLETHU SECURITY SERVICES ICEBOLETHU GROUP: HEAD OFFICE - DURBAN REFERENCE NUMBER: RELATED Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor dignified burial solutions. Icebolethu Security Services, a subsidiary Icebolethu Group is currently in in search of a General Manager: Security Services, the successful incumbent will be responsible for overseeing and leading teams. The General Manager: Security Services will collaborate with various internal and external
National Diploma Communications Networks, Support Services, Network Management, Computer Systems Engineering
Gijima is recruiting 1 x Field Service Engineer Intern for Bloemfontein.
The criteria is
National Diploma Communications Networks, Support Services, Network Management, Computer Systems Engineering
National Diploma Communications Networks, Support Services, Network Management, Computer Systems Engineering
National Diploma Communications Networks, Support Services, Network Management, Computer Systems Engineering
From tracking performance metrics to keeping our customer experience at its zenith, you'll be at the forefront from end users and management. Administer customer service duties such as quality analysis on call and Ensure correct entries are inserted into the IT Service Management Tool 4Me Technical Support and Escalations software and hardware used. Point of contact for customer complaints or escalations. Building on KMDB and Application Support statistics. Customer Centricity Feedback to customer on status of all unresolved escalated
and services across a broad range of categories, including but not limited to IT and associated infrastructure process to ensure effective supply of product/service to the business. Production and management of procurement key or large suppliers to ensure contracts and services delivery are optimised. Identify and manage contractual commercial issues to minimise impact on supply of service and cost to the business. Manage, monitor and develop
and services across a broad range of categories, including but not limited to IT and associated infrastructure process to ensure effective supply of product/service to the business. Production and management of procurement key or large suppliers to ensure contracts and services delivery are optimised. Identify and manage contractual commercial issues to minimise impact on supply of service and cost to the business. Manage, monitor and develop
scope; budget and time agreed. Projects could be associated with any discipline e.g. property; engineering;