business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
purpose for the Customer Care Agent is for there to be a first line of support services, which involves tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental Training customers on company Products and Software Handle customer complaints. Reporting Customer issues
Service Manager needed. ● Monitor and manage the performance of the service and logistic departments usage of the service and logistics departments ● Ongoing performance management of the service and logistics expected to monitor and control leave for the service and logistics departments ● Maintain a positive within the service and logistics departments Essential ● Must have experience in managing a service division Goal Oriented and able to meet deadlines The post Service Manager needed appeared first on freerecruit.co
purpose for the Customer Care Agent is for there to be a first line of support services, which involves tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental Training customers on company Products and Software Handle customer complaints. Reporting Customer issues
Area: South Africa Work Model : WFH Industry: IT Consulting Firm specialising in Manufacturing and Heavy our digital transformation initiatives with our customers. The ideal candidate will work closely with our field. 5-10 years of experience working as a consultant, business analyst, or project manager in the
join our team for in the capacity of a Revenue Consultant based at our Head Office in Waterfall – Midrand resources. Responsible for delivering products and services within the financial parameters as agreed with communicate the budget implications of products and services offered to clients outside the agreed scope of Monitor System Upgrades and Installations. Create Custom Layouts across technical related modules. Analyse clients' training needs in-line with the company's service offering Prepare, Plan and Schedule Training Sessions
your career in consulting? Our client is seeking a motivated SAP Basis Junior Consultant to join their in planning and executing SAP system upgrades, services pack installations and enhancement pack upgrades for optimisation. Work with SAP Senior Basis consultants to implement performance tuning measures and
Onboarding Consultant- financial services / investment services The position requires an experienced suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Must different products we provide a service for. 5. Assisting in developing the Service and Support team as well Ensure that Support Centre provide quality customer service on every call; · Responding to queries received
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations