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Call Centre Manager - Durban
Nutun
Umhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
share this job on whatsappCall Centre Manager Umhlanga
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
Call Centre Agent - Cape Town
Tsogo SunKing William's Town
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile the various services and products offered Drive brand loyalty through a personalised customer experience welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple products Customer focus and adaptability to different personality types 1 year call centre experience
Head: Customer Support Services (fintech) (jb4497)
FreerecruitCentral Johannesburg
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Call Coordinator Midrand
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:
Contact Centre Agent Alberton
Altron FintechAlberton
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working co-create and collaborate to deliver value for our customers, partners and communities. We are inclusive and to our customers. Our solutions include debit order processing, payment and switching services, card personalisation provide person-to-person payments and value-added services to the consumer market. The successful candidate candidate will be responsible to effectively assist customers telephonically with general and specific queries
Customer Support Agent Sandton
Unite RecruitingSandton
courtesy calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical
Customer Care Agent
Helderberg PersonnelSouth Africa
purpose for the Customer Care Agent is for there to be a first line of support services, which involves tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental Training customers on company Products and Software Handle customer complaints. Reporting Customer issues
Senior Customer Specialist Stellenbosch
Datafin It RecruitmentStellenbosch
business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this
Customer Success Specialist (jb4436)
FreerecruitCentral Johannesburg
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
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