you not receive a response within two weeks of applying, please consider your application unsuccessful
you not receive a response within two weeks of applying, please consider your application unsuccessful
Partner with customers to define business needs and elicit business requirements Produce artifacts that that accurately depict customer needs for product implementation such as business requirements and process Provide support as needed to internal and external customers Assist in the facilitation of estimating discussions PowerPoint, Excel, and Visio Ability to travel to customer locations: up to 30% Exposure to PD/PDE application
The Services Consultant role aims to provide holistic customer champion services to clients, focusing promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported by consistently delivering a professional level of service and support. Team Support: Assist the team addressed promptly, and maintains a high standard of service delivery. Risk and Issue Communication: Take responsibility
Employment Equity Plan.
Deputy Director ICT Customer Services - Gqeberha, South Africa
CORE PURPOSE
experience in strategic sourcing of ICT services, contract and Service Level Management
Experience in conceptualization
experience
Minimum 3 years experience in a managerial role in a technical environment.
ADDITIONAL
/>WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
· IT Degree and/or relevant qualifications
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
- Development
for the management of Identities, Accounts and Roles. This will be a 3-year fixed Contract (Renewable for the management of identities, accounts and roles. In doing so, we rely on the consistent use of standards field of activity in the Identities, Accounts and Roles Enabling & Migration product. In the process of OneIdentity solution to Business Domains (e.g. role modeling) Technical consulting of application owners
development! My client wants to hear from you! Apply now and join their team that values innovation, creativity
experience in strategic sourcing of ICT services, contract and Service Level Management
Experience in conceptualization
experience
Minimum 3 years experience in a managerial role in a technical environment.
ADDITIONAL
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing user experience. This role involves managing and growing the customer service team, improving efficiencies more years of proven experience managing a customer service team that utilizes various support channels