testtaskfromtest Job brief We are looking for a qualified Help desk manager to join our team. You will be responsible service and resolve all technical issues. As a Help desk manager, you should have a solid technical background client satisfaction. Responsibilities Manage the help desk team and evaluate the performance Ensure customer on a daily basis Recruit, train, and support help desk representatives and technicians Set specific customer Develop daily, weekly and monthly reports on help desk team's productivity Provide customer feedback
Matric
Relevant IT qualification
3 to 5 years relevant experience
The successful candidate will be required to provide IT support
Provide support in Hardware and Software i.e installing software programs, setting up email addresses, sorting out computer err
Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading and growing MSP with over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environme
Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing
step-by-step through the problem-solving process. Help with troubleshooting hardware and software. Follow
Corruseal Corrugated Western Cape is seeking to recruit an IT Helpdesk Technician who will provide support and maintenance of the, LAN, wireless network, servers, computers and all other IT related peripherals within the Business Unit and the resolution of all IT faults logged with the helpdesk. Ass
processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
reporting key performance metrics to management.
activities/projects proactively share knowledge help during times of leave/absence Leading by example ensuring quality levels are maintained Be curious to change, evolve and develop in ways that help us better
hard working. Location : KZN Midlands Salary : Entry level with the potential for this to increase within