Etoll Call Centre Jobs Jobs in South Africa

Call Centre Agent - Cape Town

 Tsogo Sun

King William's Town

adaptability to different personality types 1 year call centre experience in the igaming sector .

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Call Coordinator Midrand

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and

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Contact Centre Agent Alberton

 Altron Fintech

Alberton

unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements

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Managed Services Manager

Centurion

beneficial but not a must.

Managed Services Manager

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Services Manager Tshwane (pretoria)

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain

 Global Synapse Technologies Ltd

South Africa

 R14k - R20k

be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions

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Telecommunication Specialist

Pretoria

tasks.

Full-stack Developer (c#, Angular 2)– Durban – Up To R440k P/a

Durban

 440000

• Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users
• Experience with Agile software development and call centre/logistics environments.
• Excellent communication

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