iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
work is up to date.
ng>Database Querying
The support agent will need to use TSQL to query the many databases
TSQL querying is essential
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases Advanced TSQL querying is essential SQL Reporting services Basic knowledge of web applications Experience
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile the various services and products offered Drive brand loyalty through a personalised customer experience welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that
IT Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing systems, including anti-virus software, print services and email provision Provide secure access to the including desktop OS, server OS and supporting services(including Enterprise Active directory domain management
Technical department and ensure high level of customer services, this includes counter support, telephonic
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents