This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
adaptability to different personality types 1 year call centre experience in the igaming sector .
their potential has an exciting opportunity for a Head of IT in Gauteng.
Responsible for shaping
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Key Responsibilities:
is repeat business. ENVIRONMENT: The Technology Head position based in Johannesburg focuses on leading in a senior IT leadership role, preferably as IT Head or Director Min. 7 years' successful experience Apply here https://www.datafin.com/job/technology-head-hybrid/ OR e-mail a Word copy of your CV to nixdatafin mention the reference number of the job. Technology, Head, Hybrid,
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
One of our clients has a vacancy available for a Head Chapter Lead QA to join their dynamic team in Pretoria purpose of this role is to:
As a key member of our organization, you'll drive the development and implementation of BI solutions to support decision-making processes across departments.
Key Responsibilities:
Lead the BI team in designing and implementing data models, dashboards, and reports.
Co