High Site Wireless Network Technician Plettenberg Bay, WC Market Related Salary We are currently seeking top-tier internet services will be put to work. As a High Site Wireless Network Technician, you will be responsible other teams to address network outages. Assist in high site expansions and upgrades in collaboration with resolve customer connectivity issues related to high site equipment. Provide technical support and answer questions. The post Wireless Networking Technician (High Site) appeared first on freerecruit.co.za .
within SQL Server, proficiency using SQL Server in a highly transactional environment
technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution
analyzed tickets to the Software Corrective Maintenance team and make sure to fill-in Support ticket tracking Documents ticket resolution and ensures proper communication/reporting to customer on ticket resolution administration tools Support ticket tracking tool – in progress tickets Configuration Management document applications, Able to prioritize and execute tasks in a high-pressure environment. Ability to work in a team-oriented
Products and Service.
and successful.
· Following up on incident tickets to make long term improvement.
· Actively
making suggestions to reduce the number of problem tickets.
· Proactive improvements in daily IT operations
period
· High Work-Life balance
· Remote / On-site work location flexibility
· Highly motivating
safe and successful. · Following up on incident tickets to make long term improvement. · Actively making making suggestions to reduce the number of problem tickets. · Proactive improvements in daily IT operations 12-month period · High Work-Life balance · Remote / On-site work location flexibility · Highly motivating,
and through written communications. Delivering high quality support for our products and services to channel would be your priority. • Creating support tickets and tasks on SAP facilitating the management of
technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations.