Hotel Customer Service Jobs in South Africa

Head: Customer Support Services (fintech) (jb4497)

 Freerecruit

Central Johannesburg

Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels

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Customer Support Agent Sandton

 Unite Recruiting

Sandton

calls to customers. Matric Non negotiable - Min 5 years' working experience in customer service/technical

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Customer Care Agent

 Helderberg Personnel

South Africa

purpose for the Customer Care Agent is for there to be a first line of support services, which involves tasks and responsibilities: To be successful as a Customer Care Agent, you should have a pleasant personality clients. You should also be able to deal with any customer complaints in a timely and effective manner, whilst clientele Handle general customer queries Diagnose and troubleshoot customer problems Resolve fundamental Training customers on company Products and Software Handle customer complaints. Reporting Customer issues

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Senior Customer Specialist Stellenbosch

 Datafin It Recruitment

Stellenbosch

business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication their success and satisfaction with products or services. You will also conduct regular check-ins, business business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement accounts. Collaborate with existing customers to identify product or service offering gaps and directing this

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Customer Success Specialist (jb4436)

 Freerecruit

Central Johannesburg

Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on

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Technical Customer Engineer

East London

 R13 000 Monthly

• Reliable vehicle to visit customers.
• Detail orientated.
• Task focused

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Technical Customer Engineer

East London

 13000 Monthly

Requirements

Grade 12
A+
N+
Basic knowledge of MS Office
Basic knowledge of LAN/WAN Connectivity
Knowledge of desktops, laptops, printers, network copiers, NIC.

Job Responsibilities

• Supporting the en

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Customer Success Manager

South Africa

 28000 Monthly

coupled with 2-5 years experience in managing customer success and key account management within a software and developing future growth plans and services to customers.

Head Cx / Customer Care

South Africa

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• Define and communicate the service framework to ensure alignment and understanding business units.
• Develop comprehensive customer journeys and micro-journeys catalogue, along with CX frameworks and SOPs.
• Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints management management solutions.
• Cultivate a customer-centric culture by defining CX KPIs, engaging frontline and
• Act as a brand ambassador and customer advocate, owning customer journeys, identifying pain points

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Customer Relations Manager

Johannesburg

 R25 000,00 to R30 000,00 Monthly

for all customers in the Warehouse and Logistics division as well as other related services as per agreed agreed customer expectationPlease Note: If you haven't received a response within two weeks

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