configuration) Attend Major Incident Boilers (P1 and P2 incidents) Log problem cases with OEM, ensure SLAs
configuration) Attend Major Incident Boilers (P1 and P2 incidents) Log problem cases with OEM, ensure SLAs
caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
reports for VPN, F/W and Proxy