years) in a technical support leadership role within the ISP industry.
Managed Services Provider based in the UK and Cape Town.
Our SA team is looking for a 3rd
3rd line Support Engineer with at least 3-4 years experience, to support our clients remotely as well
very technical, and you will have the many opportunities to get involved in not just technical support
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3rd Line Technical Support Engineer (JB4435) Newlands, Cape Town (Hybrid Role) Market Related Duration: skilled 3rd Line Support Engineer to join their team. As a 3rd Line Technical Support Engineer, you will will be responsible for providing advanced technical support to their clients across various regions including at least 3 years of experience in third level support role and have great knowledge of cloud platforms Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft Windows (7
play a key role in providing expert guidance and support to our clients in optimizing and securing their
a challenging position that requires a strong technical background, excellent problem-solving skills,
to communicate effectively with both technical and non-technical stakeholders.
Responsibilities
technical discussions and presentations with clients and internal teams
Provide technical guidance
and responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot solve hardware issues, replace parts as required. Manages proper building general maintenance and safety
Technical Product Support Specialist Northern Suburbs Cape Town Salary dependent on experience
experience
If you are technically savvy, detail-oriented, have SQL experience and are eager to learn Requirements:
Job Functions:
If you are technically savvy, detail-oriented, and eager to learn, wed
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP RESPONSIBILITIES:
Liaise with stake holders on technical queries.
Create and maintain Bill of Materials
Update and maintain the ERP system with technical detail.
Assist quality, production, internal sales with queries around technical content, drawings, parts or BOMs.
Manage workshop BOM and job changes
Driven, results orientated with strong time management, prioritization and organizational skills.
omplete management of the PANstrat support function with specific focus on providing support to the lodge development process and support the rollout of new development projects.
of tech support. BET Software DBN is on the lookout for a game-changing Application Support Team Lead chance to shine. As the maestro of the Application Support Analysts, your role will be to navigate the digital ready to make an impact, exceed SLAs, and turn technical queries into solutions, your moment is now. Join Application Support Team Provide daily direction and communication to team members to ensure App Support tickets complaints and escalations from end users and management. Administer customer service duties such as quality
OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role in the operational organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations