(Functional Locations, Equipment, Work Centres,
PMMPs, Cost Centres, Bill of Materials)
contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
Experience
Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations
in effective prioritization Knowledge of user-centred design principles Understanding design quality
Standard Bank KZN - Top Brand award for 2022, a centre of excellence and a leading provider of dignified
emergency onsite support is required at the data centre. Professional diagramming and completing of relevant