Experience required
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Job Description:Â
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced
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Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related