Position: IT Support Engineer Hire Resolves client is seeking a talented IT Support Engineer to join join their growing team in Cape Town, Western Cape. The successful candidate will be responsible for providing providing technical support to the employees and customers, resolving hardware and software issues, and Responsibilities: Provide first-line technical support to end users, resolving hardware and software issues switches, routers, and firewalls Provide training and support to end users on using new software and hardware
seeks an experienced IT Support Specialist for a contract role based in Cape Town. Provide 24 X 7 1st-line 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative preventative measures Create processes and support mechanisms for API Consumers Security management Identify the stability and responsiveness of the platform Support the constant business and technology change through
looking for an IT Support Specialist to join our team in Cape Town - Hybrid. This role supports the smooth running Description: Supports the running of production applications. Provides 24 x 7 first-line standby / support for practices. Communicates effectively regarding support related activities. Participates in software and/or Pro-actively monitors the production environment. IT, Support, Specialist, production environments, OSSP, business
Join our dynamic team as a Remedy Support Consultant, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries Candidate Requirements 5 years experience as a Support Consultant Experience in Remedy Administration
financial company seeks an IT Support Specialist for a contract role based in Cape Town. Ensure smooth running infrastructure Provide 24 x 7 first-line standby/support for production environments Create temporary fixes (Matric) Minimum 2 years of practical technical support experience IT-related tertiary qualification /
dedicated and enthusiastic ServiceNow Level 1 Desktop Support Engineer to join our client in the telecommunications position based in Cape Town, offering a hybrid working model to provide flexibility between office and remote remote work. RESPONSIBILITIES: End user support triage and escalation. System Health check (e.g. backups, End user support triage and escalation. simple user requests (e.g. over the shoulder support, FAQs) ARMS
ONSITE POSITION AT OUR CLIENTS' OFFICES IN NEWLANDS, CAPE TOWN The Support Engineer plays a critical role delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist
PROVIDE optimal & seamless 1 st and 2 nd Line Support, ensuring operational stability and increasing Domains and Developers as the next Application Support Analyst sought by a reputable Investment Firm. development environments. Work on multiple projects. Support domains with the technical setup and configuration knowledge of Microsoft Windows, Active Directory and MS Office. Understanding of Database Server Administration
Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries skills and practical experience in configuring and supporting CRM systems. DUTIES: Remain updated with Standard with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on when appointed resources for this role are not available. Remain constantly up to date and fully conversant to fulfil this role. Provide 1st line product support both during and after standard working hours according
Support and maintain organizational computer systems, desktops, and peripherals. That includes installing workstation performance. To provide immediate first line support and daily assistance of all IT related issues Assisting Helpdesk function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT