The IT Technician is responsible for installing and maintaining computer hardware, software, and networks
Qualifications:
Diploma in Information Technology, or related field.
Relevant industry knowledge/certification, e.g., CompTIA Server+/Network+, SIP School, or equivalent.
Additional certifications in network security or cloud technologies would be beneficial.
MAIN RESPONSIBILITIES Timeous resolution of all IT related faults logged at the Helpdesk. Investigate, analyse and provide solutions to faults logged on helpdesk. Service and maintenance of all computers (production and office) at the Business Unit. Maintenance of network devices (computers, scanner
Western Cape is seeking to recruit an IT Helpdesk Technician who will provide support and maintenance of the
individual to join their team as an IT Support Technician. As a foundational member of the technical team
with back-end architect and product support technicians as part of a DevsOps culture.
periodically with supervisor and other analysts and technicians, to identify and act on opportunities for improvement
Guidance provided to junior engineers and other technicians, as well as input to developers. • Conflict handled
issues in real-time. Exposure to and if required, technician lab support to manufacturing teams. Coordination