Service Delivery Manager for one of their client based in Pretoria. The IT Service Delivery Manager (SDM) (SDM) will be responsible for IT Service Delivery as defined by the ITIL Framework under the guidance with a primary focus on managing the overall delivery of IT services to the business or internal stakeholders ensuring continuous improvement and quality in IT delivery and processes. Minimum Qualification, Knowledge Leading industry certification in IT Service Delivery Management ITIL v4 Foundation and Intermediate
- ZAR0 Job Duties: Take responsibility for the delivery of two medium-sized and one small project, from Cluster managers, operational managers and vendor delivery teams to ensure that all needs are considered; aspects of the projects including governance, scope, delivery, communication, change management, quality assurance budgets, reporting and acquisition; Expedite delivery within the group structures and across the various exhibit an advanced understanding of software delivery project approach; Solid knowledge of project planning
- ZAR0 Job Duties: Take responsibility for the delivery of two medium-sized and one small project, from Cluster managers, operational managers and vendor delivery teams to ensure that all needs are considered; aspects of the projects including governance, scope, delivery, communication, change management, quality assurance budgets, reporting and acquisition; Expedite delivery within the group structures and across the various exhibit an advanced understanding of software delivery project approach; Solid knowledge of project planning
solution design and analysis, orchestrate solution delivery and facilitate to deliver business outcomes. Collaborate environment. Lead the technical design and support the delivery of business capabilities on one or more platforms
Provide 3rd Line support where required; Overseeing delivery of IT projects; Manage the IT support team; Managing Managing all IT infrastructure and Service Delivery; Suggesting technologies to future proof IT within
partners IP network project implementation and delivery Transfer training, coaching and product knowledge partners and customers Independent E2E project delivery Basic knowledge Understand: OSI Model / TCP IP experience Working Environment / Conditions: Onsite delivery maintenance at customer's place
government agencies. Take responsibility for the delivery of two medium-sized and one small project, from Cluster managers, operational managers and vendor delivery teams to ensure that all needs are considered aspects of the projects including governance, scope, delivery, communication, change management, quality assurance training, budgets, reporting and acquisition Expedite delivery within the Client's group structures and across exhibit an advanced understanding of software delivery project approach Solid knowledge of project planning
the sprint list into actionable tasks for the delivery team
Critical Job Requirements<
large complex programme / project delivery experience, with delivery across multiple agile teams (squads)
be advantageous.
product owner is responsible for the successful delivery of high-quality products, assisting clients with advantageous. Must have experience using Jira for Agile delivery. Coming from Fintech Industry key If you are