Service Delivery Manager for one of their client based in Pretoria. The IT Service Delivery Manager (SDM) (SDM) will be responsible for IT Service Delivery as defined by the ITIL Framework under the guidance with a primary focus on managing the overall delivery of IT services to the business or internal stakeholders ensuring continuous improvement and quality in IT delivery and processes. Minimum Qualification, Knowledge Leading industry certification in IT Service Delivery Management ITIL v4 Foundation and Intermediate
Infrastructure Service Delivery Manager Ensure Service Support and Service Delivery processes are in place appropriate resources, ensure effective IT systems delivery Strategy planning and execution Service management ITIL and ITSM frameworks Mangement of service delivery, managed services, shared services, COE services
capacity
solution design and analysis, orchestrate solution delivery and facilitate to deliver business outcomes. Collaborate environment. Lead the technical design and support the delivery of business capabilities on one or more platforms
incumbent will be responsible for managing the delivery of the Must Win Battles (MWB) program within the between Results Delivery Office (RDO) and workstreams - accountable for ensuring delivery on project/programme our ERP, budgeting to the bottom line. • Ensure delivery of the programme plan as required using reports with our businesses and have a track record in delivery. • Project management capability. • Experience
incumbent will be responsible for managing the delivery of the Must Win Battles (MWB) program within the between Results Delivery Office (RDO) and workstreams - accountable for ensuring delivery on project/programme our ERP, budgeting to the bottom line. • Ensure delivery of the programme plan as required using reports with our businesses and have a track record in delivery. • Project management capability. • Experience
government agencies. Take responsibility for the delivery of two medium-sized and one small project, from Cluster managers, operational managers and vendor delivery teams to ensure that all needs are considered aspects of the projects including governance, scope, delivery, communication, change management, quality assurance training, budgets, reporting and acquisition Expedite delivery within the Client's group structures and across exhibit an advanced understanding of software delivery project approach Solid knowledge of project planning